1 reviews | Active since Jul 2014
Refund
Good Day<br> <br> I purchased a wedding ring at American Swiss on the 7th of July 2015, on the 20th July 2015 i went back complaining about the ring changing colour to bronze then i was advised to change it at other American Swiss stores, i went to kolonade, wonderpark, sunnypark and menlyn they didn't assist then i went back to centurion and i was advised to choose another ring but not the same ring and the one i wanted they were all expensive then they suggested that i take a refund, then they didn't have enough money at the store they will do an eft to my bank account and they said it will take 2 days to 3 days max, its been 3 days and when i called the store they said they were offline i should wait another 48 hours....so annoyed...
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of the field management team to handle.
You will be contacted soonest to resolve the matter.
Kind regards
Jewellery Customer Care
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of the field management team to handle.
You will be contacted soonest to resolve the matter.
Kind regards
Jewellery Customer Care
