1 reviews | Active since Jun 2016
Quality of my ring! :-(
<p>Im also so dissapointed. I got engaged almost 2 years ago. My fiance bought the ring at American Swiss Tygervalley. About a year ago 2 of my small diamonds fell out. I would not be able to find them ever! So I thought I would replace them just before the wedding. Last Friday when I look at my ring, my BIG diamond was GONE!! I freaked!!!! Luckily, after alot of praying and searching for the diamond, we found it. I took the ring in to american swiss. They send it away so that the jeweler can have a look if it is a quality fualt or not... So I called them now, a week after. So the jeweler said it is not a quality fault, and give me a quote to put the diamond back. almost R900!!! I dont have that money.</p> <p>HOW is it possible that a ring not even 2 years old could loose 2 small diamonds and the BIG one!!!???!!! If this is the quality of American swiss rings, I will not have 1 diamond in my ring left at my wedding!</p> <p>Im SO dissapointed</p>
Good afternoon Margaretha
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be referred to the field management team.
You will be contacted soonest,
Kind regards
Jewellery Customer Care
Good afternoon Margaretha
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be referred to the field management team.
You will be contacted soonest,
Kind regards
Jewellery Customer Care
