Quality

In April i bought my grand daughter earrings, a month or two later they were chirped. I took them back and got bad attitude and accusations of knowing what happened to the earrings, then the teacher at creche who put them in her bag in fear of her (grand daughter) losing them. It then became the teachers fault, i still booked them in for repairs because i was told that it was customer negligence/abuse. I got them back on the 28 of June, the work was not up to standard but i still paid R151.00. As i write this the very same side they fixed is now broken/not in its original shape again Plus the earring clip is loose. Do i have to take them back again for repairs? my grand daughter is only 4 years old. So in less than 6 months, i initially bought earrings for R499.00 but by July they had cost me R650 and to make it worse she cant wear them , meaning i have to buy her earrings again but clearly not at American Swiss.