FI
Faldielah I
1 reviews | Active since Jun 2021
02 Jun 2021, 10:22
Quality
Quality of the jewelry isn't that good. My husband bought me a new ring in December 2020 and the diamonds are starting to fall out. This never happened with my previous wedding ring set that I Have for years. I have this for a few months only and it already has three diamonds Fallen out. I Never let this ring fall so thats obviously not the reason
Helpful (0)
Replies (4)0
Replies (4)
American Swiss's replyOfficial
02 Jun 2021, 11:30Good morning Faldielah
Your complaint is noted and will be forwarded to the field management team to address.
Kindly advise as to which American Swiss store you are dealing with.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
Kindly advise as to which American Swiss store you are dealing with.
kind regards
Jewellery Customer Care
American Swiss's reply02 Jun 2021, 11:30
Official
Good morning Faldielah
Your complaint is noted and will be forwarded to the field management team to address.
Kindly advise as to which American Swiss store you are dealing with.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
Kindly advise as to which American Swiss store you are dealing with.
kind regards
Jewellery Customer Care
FI
Faldielah I's updateReviewer Update
02 Jun 2021, 11:54Canal walk
FI
Faldielah I's update02 Jun 2021, 11:54
Reviewer Update
Canal walk
American Swiss's replyOfficial
02 Jun 2021, 12:04Noted, with thanks.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
You will be contacted soonest.
Kind regards
Jewellery Customer Care
American Swiss's reply02 Jun 2021, 12:04
Official
Noted, with thanks.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
You will be contacted soonest.
Kind regards
Jewellery Customer Care
FI
Faldielah I's updateReviewer Update
16 Jun 2021, 17:42Still heard nothing from american swiss regarding the poor quality of the ring I purchased
FI
Faldielah I's update16 Jun 2021, 17:42
Reviewer Update
Still heard nothing from american swiss regarding the poor quality of the ring I purchased