Problem about my wedding ring R11500
<p>My wife n I got married in october 2016 , bt I bought her a wedding ring at american swiss worth R11500 in april 2016. the ring was neva used up until our weddin day,bt onli a day after da weddin diamonds started falling off the ring. we den took it bck for repairs, bt a day after we had recieved it another diamond fell out. we then took it bck again for the second time for repair. consaltants or staff members started giving us attitude of which they said some very disturbin words 2 us. we then recieved the ring again bt hardly a day later another diamond fell out. we then went bck to da shop being very angry and demanding 4 another ring. but staff members , always have negitive attitude n refuse 2 help us.</p>
Hi Kent,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The American Customer Care Team
Hi Kent,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The American Customer Care Team
Hi Kent,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The American Customer Care Team
Hi Kent,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The American Customer Care Team
Hi Kent,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The American Customer Care Team
Hi Kent,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The American Customer Care Team