Poor workmanship

+- 4 months back I took my R30000.00 wedding ring i ask them to make bigger. After almost a month after I complain they ask to to come and collect <br> <br> 2 week back i phone the telling them the ring pull lose at the place there they join it thy tell me thy will come back befor the next day. <br> <br> Now i moved to eastern cape and I went to this American swiss adn thye tell me thye cant help. <br> <br> Can head office please help me with this problem <br> <br> I can't supply a slip number all my stuff is still in boxes and half of my stuff will be here next year <br> <br> Mnr CF coetzer <br> 150 wihelm rd boksburg <br> ***