ML
Mondli L
1 reviews | Active since Sept 2022
09 Oct 2022, 18:13
Poor service
Poor, I bought a Ring there within a week it was dropping off the stone, I took it back they said they don't have money and they can't exchange because it is still early, I then requested that my wife goes there, she went there 17:45, they were closed, but closing time is 6:00pm. Asked why they said they close before. Why inncovinience customers with wrong time?
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American Swiss's replyOfficial
10 Oct 2022, 16:32 Good afternoon Mondli
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
American Swiss's reply10 Oct 2022, 16:32
Official
Good afternoon Mondli
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care