DB
Dewald B

1 reviews | Active since Oct 2021

16 May 2025, 13:31

Poor service and no customer care

Order a custom necklace on the 9th of April. Haven't received any communication from the Secunda mall branch , I have been there 4 times noe and still nothing. 14 business days my ass. Pathetic service

0
Replies (1)
American Swiss
American Swiss's reply26 May 2025, 11:52
Official
Good Day  Dewald 

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-*** 

You will be contacted directly.

Regards 

American Swiss Team