DC
Desmond C
1 reviews | Active since Feb 2019
16 Feb 2019, 14:49
Poor service
I brought a watch to American Swiss Boulders branch on the 21/08/18, the watch had broken glass. Until today the watch hasn't been fixed, I was told that the watch cannot be fixed, but I have to take a new watch, of which the stuff at the Boulders branch know nothing about and they are unable to assist. I have been to the store so many times and nothing is being done
Repair job no: JC ********** 00453
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Replies (2)
American Swiss's replyOfficial
18 Feb 2019, 11:53Good morning Desmond
Kindly be advised that your complaint is noted and will be forwarded to the relevant field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
Kindly be advised that your complaint is noted and will be forwarded to the relevant field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
American Swiss's reply18 Feb 2019, 11:53
Official
Good morning Desmond
Kindly be advised that your complaint is noted and will be forwarded to the relevant field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
Kindly be advised that your complaint is noted and will be forwarded to the relevant field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
DC
Desmond C's updateReviewer Update
20 Feb 2019, 14:38Someone called me today but i was at work, advised the person to call me during my lunch time at 13:30PM but the person never did call me back
DC
Desmond C's update20 Feb 2019, 14:38
Reviewer Update
Someone called me today but i was at work, advised the person to call me during my lunch time at 13:30PM but the person never did call me back