poor service

I went.to American swiss to look for a new phone.I notice the Job 100 that I could afford I than but the phone and went home,wen I open the phone the phone was not good at all I habe a Sony that is better and it felt like a down grade after I went threw the phone.I than deleted watsapp and Facebook and reset the factory settings of the phone.I put it back into the box and return it the following day.the manager told me they do not take a phone back because it's already active and I ask him to switch the phone of and he said the phone is active because he can see the icons,there was no icons it only show the startup of the phone or the manager do not know the difference. Now I sit with a phone still in its original condition that I paid 1500 for on my account that I do not use.il never go to that American swiss again after I finish settling my debt by them il close the account I was a loyal customer for them for almost 4 years I am not happy.