pM
pearl M
1 reviews | Active since May 2021
25 May 2021, 13:35
Poor Ring Quality
I got engaged in April 2021 in 3 days the ring started losing stones, we took it back for an exchange and now it’s 4 weeks and two stones are already out again, super disappointed ☹️
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Replies (1)
American Swiss's replyOfficial
26 May 2021, 11:04Good morning Pearl
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
American Swiss's reply26 May 2021, 11:04
Official
Good morning Pearl
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team