NB
Nic B

1 reviews | Active since May 2024

15 Jan 2025, 17:10

Poor quality

Would give them -5 stars to be honest !! I have returned rings in the past that I bought for my girl , stones fell out , got different one , started flaking off and in my knowledge SILVER does not flake !! And now we got her a new ring , stone fell out , sent in for repairs , came back and 2 more fell out !! Your quality of your products are **** and is driving your business to the ground !!

0
Replies (1)
American Swiss
American Swiss's reply16 Jan 2025, 10:48
Official
Good Day Nic

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-***.

You will be contacted directly
 
Regards 
American Swiss