Poor Quality

I am so disappointed in the latest purchase from American Swiss. I make a purchase at least twice a year for my loved ones birthdays. On 8 December 2025, my partner gifted me with a watch for my birthday. We had it adjusted in the same day at the Musgrave Centre branch.

I returned to work on 5 January 2926 and started using it daily. A week later, the watch had started giving me problems. It works fine for about half an and then stops. I have never experienced such whereby a battery replacement (if it’s not a mechanical problem) is needed a week after use. Very disappointing!