WR
Wynand R
1 reviews | Active since Dec 2020
12 Dec 2020, 14:23
Poor online service
Worst service ever. I ordered a male gold bracelet online for delivery. On Monday 7.12.2020 I received my parcel addressed to me, but when i opened it, its was earings and another clients paperwork. I immediately contacted American swiss, and the lady said the will contact me the same day to sort it out. Its a week later and I still have the earings and have not heard a single word from American swiss. Am I ever going to get my bracelet as this is a Christmas gift?
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Replies (2)0
Replies (2)
American Swiss's replyOfficial
14 Dec 2020, 09:11Good morning Wynand
Your complaint is noted. Kindly provide your order reference number please.
We await your response.
With thanks
kind regards
Jewellery Customer Care
American Swiss's reply14 Dec 2020, 09:11
Official
Good morning Wynand
Your complaint is noted. Kindly provide your order reference number please.
We await your response.
With thanks
kind regards
Jewellery Customer Care
WR
Wynand R's updateReviewer Update
15 Dec 2020, 09:29Order number p***
SKU number for lost parcel ***7.
Its a week till Christmas. This needs to be sorted ASAP
SKU number for lost parcel ***7.
Its a week till Christmas. This needs to be sorted ASAP
WR
Wynand R's update15 Dec 2020, 09:29
Reviewer Update
Order number p***
SKU number for lost parcel ***7.
Its a week till Christmas. This needs to be sorted ASAP
SKU number for lost parcel ***7.
Its a week till Christmas. This needs to be sorted ASAP