PATHETIC SERVICE

<br> <br> its been exactly a month since I have been promised a call back from management regarding the poor service I received from a consultant that called me regarding my account that is in arrears, and to date still no call back no messages left nothing, this is pathetic service. the consultant was shouting at me on the phone and questioned me about my personal financial well being which has nothing to do with anyone, how dare she question me about getting paid and the date I got paid???. I was so upset I started raising my voice and she eventually dropped the call on me, I told three other consultant after that I am not prepared to speak to anyone about my account until this matter has been dealt with to my satisfaction. still no feedback received they never bothered to listen to the calls nothing. What happened to treating clients fairly? POOR SERVICE, IF THIS IS NOT GOING TO BE ATTENDED TO, I WILL ESCALATE EVEN FURTHER!!!!!