Not what I paid for

Good day fellow purchasers.<br> I hate having to go on Hello Peter to resolve this but these days that is all that works.<br> I purchased a Rose Gold Infinity ting for my significant other, and requested that it be resized (which I was told would not be a problem). A week later I recieve a call that to resize the ring, would mean I either accept a ring with \a piece of silver\" in it, or I take a ring with \"a gap\" in it. As this is not what I paid for, I requested another solution. I never got a call back with another solution. Then I filled in a contact form online (two to be exact) and still, no feedback. So I have no ring, no refund, no feedback and the anniversary has passed. So with a bad taste in my mouth, I would not recommend this brand to anyone, as it is not really the branch that is to blame. I have no idea when and IF I am getting the ring, in the state that I purchased it, but right now I don't even want it anymore. I hope an adequate staff member reads this post and finds a way to assist me. Regards Lerize. "