1 reviews | Active since Aug 2015
NOT HAPPY WITH YOUR SERVICE AT ALL!!!
I am not happy with American Swiss i gave them a ring to make bigger (It's mt daughters birth stone) and they did, but i put it on like 3 times and the place were they made it bigger came loose!!! I live in Piketberg so does not go to the shops that often, when we where on holiday in Cape town i went to Cape gate American Swiss and they Charged me over R200 to make it right again!!!!<br> <br> and i just felt why??? you made it bigger and it came loose so it is your responsibility to make it right again!!!<br> <br> REALLY NOT HAPPY!!! what must i do with the ring now???? i wens to American Swiss in the first place because i trusted there service and know the quality of there work, but now i don't think i will buy anything or do business with them again!!!
Good afternoon Chantelle
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of the management team to handle.
You will be contacted soonest,
Kind regards
Customer Care department
Good afternoon Chantelle
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of the management team to handle.
You will be contacted soonest,
Kind regards
Customer Care department
