SJ
Selloane J

1 reviews | Active since Jul 2024

31 Jul 2024, 11:47

Not happy

My husband brought me an engagement ring on 1 JUNE 2024,on Monday i realised the diamond is missing and i took the ring to american swiss store where the consultant told me she gonna book the ring for repairs and they will see if they charge me or not,i asked charge for me for what cause its not even 2months the wing was bought,don't american swiss have a warranty for rings?i m not happy at all

0
Replies (1)
American Swiss
American Swiss's reply07 Aug 2024, 12:20
Official
Good Day Selloane 

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is  CS-***.

You will be contacted directly
 
Regards 
American Swiss