JH
Ju-Dane Herbst

1 reviews | Active since Mar 2018

10 Apr 2019, 19:27

No Watch repair

The 16 of Feb 2019 I had my Watches send in for repair at American swiss, they said I would be on the most 6 weeks. 6 weeks had past on the 30th of March. I was their on the 4 of April and it was still not repair, I ask how it is possible and then the lady said that the repair shop is stock taking and it will be finished on the 9 of April 2019. I ask them to just send my watches back so I could take it to another shop. the 10 of April I went their and ask again if my watches is their or when will it arrived and they cant give me an answer.

I will never do business at Secunda American Swiss again.

0
Replies (1)
American Swiss
American Swiss's reply11 Apr 2019, 11:28
Official
Good morning Ju-Dane 

Kindly be advised that your complaint is noted and will be forwarded to the field management team to address.


You will be contacted soonest.

Kind regards

Jewellery Customer Care