JH
Ju-Dane Herbst
1 reviews | Active since Mar 2018
10 Apr 2019, 19:27
No Watch repair
The 16 of Feb 2019 I had my Watches send in for repair at American swiss, they said I would be on the most 6 weeks. 6 weeks had past on the 30th of March. I was their on the 4 of April and it was still not repair, I ask how it is possible and then the lady said that the repair shop is stock taking and it will be finished on the 9 of April 2019. I ask them to just send my watches back so I could take it to another shop. the 10 of April I went their and ask again if my watches is their or when will it arrived and they cant give me an answer.
I will never do business at Secunda American Swiss again.
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Replies (1)0
Replies (1)American Swiss's replyOfficial
11 Apr 2019, 11:28Good morning Ju-Dane
Kindly be advised that your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Kindly be advised that your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
American Swiss's reply11 Apr 2019, 11:28
Official
Good morning Ju-Dane
Kindly be advised that your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Kindly be advised that your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
