1 reviews | Active since Apr 2011
No statements, how do I know if my monthly installment is correct
<p>I purchased a watch on my American Swiss account and since had not received statements to be sure I am paying the correct instalment and also to have informed balance confirmation on my account.</p> <p>This is poor after sale service. This can cause that I'm blacklisted if I do not pay the correct instalment. </p>
Good morning Deidre
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to the relevant department.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Good morning Deidre
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to the relevant department.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
I will remain with my current star rating as I also submitted a complaint on TFG as the Group responsible for billing customers and I received response on that complaint however I still have no idea how future billing will be addressed on my account.
I will remain with my current star rating as I also submitted a complaint on TFG as the Group responsible for billing customers and I received response on that complaint however I still have no idea how future billing will be addressed on my account.
Good morning Deidre
Your comment is noted, and has been forwarded to the relevant department.
kind regards
Jewellery Customer Care
Good morning Deidre
Your comment is noted, and has been forwarded to the relevant department.
kind regards
Jewellery Customer Care