RK
Robyn K
1 reviews | Active since May 2021
16 Apr 2022, 19:27
NO MONEY IN STORE
I bought a ring at American Swiss last week but does not fit my wife so i went to East rand mall to exchange it but did not have any size that fits her and then i asked for a refund , however they said they dont have money to refund me ,i then went to 3 other American swiss stores same story they dont have money
this is unbelievable
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American Swiss's replyOfficial
20 Apr 2022, 14:27Good afternoon Robyn
Apologies for the delayed response to your complaint.
Kindly confirm if the East Rand Mall store is your closest store so that we can update the store with regards to the pending refund.
With thanks
Kind regards
Jewellery Customer Care
Apologies for the delayed response to your complaint.
Kindly confirm if the East Rand Mall store is your closest store so that we can update the store with regards to the pending refund.
With thanks
Kind regards
Jewellery Customer Care
American Swiss's reply20 Apr 2022, 14:27
Official
Good afternoon Robyn
Apologies for the delayed response to your complaint.
Kindly confirm if the East Rand Mall store is your closest store so that we can update the store with regards to the pending refund.
With thanks
Kind regards
Jewellery Customer Care
Apologies for the delayed response to your complaint.
Kindly confirm if the East Rand Mall store is your closest store so that we can update the store with regards to the pending refund.
With thanks
Kind regards
Jewellery Customer Care