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I bought an (Stainless steel) Neckless from you on the 6 February 2016 for my husband for his<br> birthday, I bought the neckless at the American Swiss at the Matlosana Mall in Klerksdorp. Before<br> buying the piece I asked one of your representatives (sales) what it was made out of, whereby she<br> rep**** that the necklace itself were stainless steel, whereby I was happy and bought the piece.<br> On Sunday the 14th of February 2016 I saw that the necklace were busy losing its colour it was<br> becoming bronze. I took the necklace back to the shop were I bought it and asked why it was losing colour and the sales person who was not eager to help me rep**** that it was plated stainless steel, whereby she<br> just stated that I must give back the necklace and she will credit it from the account. She didn't<br> even try to give a solution to my problem.<br> I took the necklace home but am very upset due to the fact that it is the 3 time we bought a<br> product from American Swiss which are plated and the staff do not tell you that when buying. Now<br> I still have to pay for a product that looks like it was all ready used.<br> Please look into it for me as this was a birthday present, and still no response from American Swiss