No Delivery

On the 30th of May 2015 i placed an order for a wedding ring for my Fiance. I was promised that on the first working day my order would be put through to the relevant department to start with the re-sizing of the ring. This should have been on the 1st of June. I was also told that 21 working days from this date i will receive my ring. Imagine my frustration when phoning now (30th of June) to only be told that the approval was only sent in on the 16th. TWO WEEKS later!! Now my ring will only come the week before the wedding if i am lucky.. Oh and lets not forget how Lizelle at the branch still phoned me two days later (on the 3rd) to ask if i accepts the quote. Two days after i paid the deposit.. Should have known then that this would be a mess. I think it is unacceptable to do this to a paying customer!! With all the stress of a wedding i now also have to wonder if i will have the ring on time.