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jackie B

1 reviews | Active since May 2015

29 May 2015, 18:57

NO AFTERSALES SERVICE

On the 27th of May, we did go and buy my weddingset from this spesific store, friendly service from the store assistants. The set cost us a pretty penny. R5000.00. As we needed a smaller ringsize they weren't able to help us, \Sorry we only do have one size. The next day I go back to ask they must take it so they can arrange for it to be make smaller

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Replies (1)
American Swiss
American Swiss's reply29 May 2015, 19:16
Official
Hello Jackie72,

Thank you for bringing this to our attention. We strive to offer our customers great customer service and we are disappointed to hear that you had this experience in one of our stores. We have passed your details on to the area manager, who will be in touch with you during the week.

Thanks,
The American Swiss team