MP
Mokgadi P
1 reviews | Active since Nov 2023
28 Nov 2023, 07:31
My wedding rings changing colour
I bought my wedding ring in September my wedding was on the 30th of September I was assured by the sales team that the rings are originals to my surprise my ring is now turning black from silver to black and it's giving me rash. I don't even wear my ring cos am always at home I only wear it when I go out am really disappointed and I really love my rings.
Helpful (0)
Replies (3)0
Replies (3)
American Swiss's replyOfficial
28 Nov 2023, 08:54Good morning Mokgadi
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
American Swiss's reply28 Nov 2023, 08:54
Official
Good morning Mokgadi
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
MP
Mokgadi P's updateReviewer Update
28 Nov 2023, 09:33Thank you so much did get a call from the field management team
MP
Mokgadi P's update28 Nov 2023, 09:33
Reviewer Update
Thank you so much did get a call from the field management team
American Swiss's replyOfficial
05 Dec 2023, 10:37HI Mokgadi
We are pleased that the matter has been addressed and sorted.
Kind regards
Jewellery Customer Care
We are pleased that the matter has been addressed and sorted.
Kind regards
Jewellery Customer Care
American Swiss's reply05 Dec 2023, 10:37
Official
HI Mokgadi
We are pleased that the matter has been addressed and sorted.
Kind regards
Jewellery Customer Care
We are pleased that the matter has been addressed and sorted.
Kind regards
Jewellery Customer Care