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queen G
1 reviews | Active since Aug 2014
05 Feb 2015, 13:49
my wedding ring
hi, I have send my white gold wedding ring for repairs and I haven't heard from them since they took it, I just got a quote that it will be R300.00 and nothing after that
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American Swiss's replyOfficial
05 Feb 2015, 16:17Hello lereko24,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused and we completely understand your frustration regarding this issue.
We will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused and we completely understand your frustration regarding this issue.
We will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
American Swiss's reply05 Feb 2015, 16:17
Official
Hello lereko24,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused and we completely understand your frustration regarding this issue.
We will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused and we completely understand your frustration regarding this issue.
We will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant