More than 7 weeks for a repair

I send in my Fossil watch for them to send me a quotation on the repair. I have now been waiting for a quote for 7 weeks. American swiss Ermelo phones me every Monday. The first call was to state that the watch was send in. Second call was to tell me the workshop will have stock taking for 2 weeks, and only be ready on the 8th of July,(really????) Third call was to tell me that there is a 3 week waiting period for the parts from Germany. I am not happy at all with this service.