NB
Naas B

1 reviews | Active since Dec 2010

24 Dec 2015, 09:05

Money theft

I paid my account in full. The next moment I received an account for R35.00. Since I paid it in full I am not supposed to get anymore accounts till I make another purchase. The next moment I got an SMS stating I owe them R73.01. I did not buy anything but got this SMS. I got the account stating the reasons for the money I owe. In the account it states an SMS fee, some Men's Only thing I do not know about and interest of 70c. All this totals R34.90 per month. This is **************** and then they call me, threatening me with legal action. They put things on ones account one never asked and then they expect one to pay for it. It is a bunch of ******S, nothing else. The account number is not even displayed on the account I got. I went to the branch on the 23rd of December 2015, cut the card, handed it to one of the ladies and told her that I do not want to hear from them again. Warn people not to open accounts with this company. They are the worst of the worst.

0
Replies (1)
American Swiss
American Swiss's reply24 Dec 2015, 10:48
Official
Hello Naas Botes,

Good morning Naas
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to the relevant department.
You will be contacted soonest.
Kind regards
Jewellery Customer Care