NR
Nolan R

1 reviews | Active since Mar 2017

18 Oct 2022, 22:43

Money leaching business

Saw their special and open a account I was advised that if I don't take anything I won't be billed for services so I decided wait until I find something that I like, I then get a call from the attornies saying my account with American swiss is in areas of R98 I need to pay it so I visited the branch in Greenstone stone Mall were I have open the account, I queried my account in which I found I was charged for sms, specials, admin fee of R24 with interest in which I was misinformed by the sales people who work their, I paid R98 for American swiss negligence,I got nothing out of it R98 can seem like nothing for some people but it can go along way for others especially when fuel is so expensive just to drive to the store to pay the account however this company seems like leach and try to make as much money from you as possible even without buying anything, sad but true, I won't support business like these, terrible business.

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Replies (3)
American Swiss
American Swiss's reply19 Oct 2022, 12:44
Official
Good afternoon Nolan

Your complaint is noted and will be forwarded to the relevant department to address.

You will be contacted soonest.

Kind regards
Jewellery Customer Care 
NR
Nolan R's update23 Oct 2022, 16:27
Reviewer Update
Nobody has bothered to phone me, Dept collectors has been phoning me to pay the account, I had to make a special trip to the mall pay for parking and additional uber costs just to pay R100 for sms services, such a *******.
American Swiss
American Swiss's reply24 Oct 2022, 15:52
Official
Good afternoon Nolan  
Your message is noted and will be forwarded to the relevant department that is dealing with this matter.

Regards 
Jewellery Customer Care