IS
Itumeleng S
1 reviews | Active since Nov 2012
09 Mar 2015, 10:06
manager refuse to give my refund
i bought a ring on laybye, I went to the store on Friday 06 March 2015 and spoke to Prudence(manager) that I request a refund on my laybye because my husband cancelled the wedding and left me. she told me that I must bring ID, Residentia proof and bank statement with bad attitude I don't understand why so many thing whereas I have problems in my life. please I only want my refund please.
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American Swiss's replyOfficial
09 Mar 2015, 11:36Hello setabole,
Good morning Itumeleng
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to a member of the Management team to handle.
You will be contacted shortly.
kind regards
Customer Care
Jewellery Division
Good morning Itumeleng
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to a member of the Management team to handle.
You will be contacted shortly.
kind regards
Customer Care
Jewellery Division
American Swiss's reply09 Mar 2015, 11:36
Official
Hello setabole,
Good morning Itumeleng
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to a member of the Management team to handle.
You will be contacted shortly.
kind regards
Customer Care
Jewellery Division
Good morning Itumeleng
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to a member of the Management team to handle.
You will be contacted shortly.
kind regards
Customer Care
Jewellery Division