Listed For a ********** account

I had contacted numerous occasions form Southgate malls American Swiss branch with regards to an account of mine which was used to purchase goods **********ly.<br> <br> The matter had been resolved according to a gentleman at the forensics office at the head office but he was not helpful at all. Firstly he did not want to provide a reference number for this issue and advised that he had posted a letter to confirm that the issue was resolved and my name cleared.<br> <br> What i can not understand is why this letter could not be emailed to me (Everyone goes green these days)! Right now im trying to apply for something and im having endless problems and i really want to know whether my details had been updated with all the credit bureaus and not just Transunion.<br> <br> Please i need that letter and an update that this has been resolved with all credit bureaus!