CR
Chantel R
1 reviews | Active since Nov 2019
15 Feb 2023, 10:58
Layby gone wrong!!!!!!
Why are you guys emailing me to say my query is "resolved" it is not resolved!!!! I need assistance feedback help my money back ASAP!!! Your sales consultant at the American Swiss branch in Westgate Mitchell's Plain has made this error and now I am struggling because I have to do the run around for my money!!!! I need a call from a manager asap for this to be resolved today still or I'll be going to social media!!!!
I'll never ever make a layby or open an account with TFG again and I'll spread the word
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Replies (2)
American Swiss's replyOfficial
15 Feb 2023, 11:06Good Day Chantel
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Best regards,
American Swiss's reply15 Feb 2023, 11:06
Official
Good Day Chantel
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Best regards,
CR
Chantel R's updateReviewer Update
15 Feb 2023, 11:14You keep saying that but the "field manager" is not getting back to me
CR
Chantel R's update15 Feb 2023, 11:14
Reviewer Update
You keep saying that but the "field manager" is not getting back to me