1 reviews | Active since Oct 2016

16 Oct 2017, 10:17

Last Tempo Purchase

I bought a watch at American Swiss Wonderpark. On the 06 October used the watch on 07 October at the Dstv delicious event. When it started to rain I took cover like everybody else. On the 09 when I put on the watch I realised it had steam inside later that day I took it back. After several call with thier AM or is it a GM, I took the watch in to be "assessed" Now I just got a call from Tshidi at the branch saying I have to pay R200 for the watch to be "repaired" This is the LAST purchase I'm making from any American Swiss. Well Done to America Swiss for selling inferior quality goods to unsuspecting customers. Please remind me not to buy again and to advice anyone willing to listen not to buy at your stores, with such a abominable, amiss, atrocious, awful, bad news, beastly, blah*, bottom out, bummer, careless, cheap, cheesy*, ****py*, cruddy, crummy, defective, deficient, diddly, dissatisfactory, downer, dreadful, erroneous, fallacious, faulty, garbage, godawful, grody, gross*, grungy, icky, imperfect, inadequate, incorrect, inferior, junky, lousy*, not good, off, poor, raunchy*, rough, sad, slipshod, stinking, substandard, synthetic, the pits, unacceptable, unsatisfactory service. I hope your employees take all your business down the drain.

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Replies (2)
American Swiss
American Swiss's reply16 Oct 2017, 10:55
Official

Good morning Amelanang

Your complaint is noted and will be forwarded to the field management team.

Kind regards

Jewellery Customer Care

's update16 Oct 2017, 11:15
Reviewer Update
Your field manager is on "leave" according to the Quagga branch. He said he call me last week Thursday to date I'm waiting for him to call.