Lack of Information

Good Morning,<br> <br> My fiance and I are on the verge of getting married, the 13th Feb to be exact. Because weddings are so expensive, we did the cost effective thing by lay-buying our wedding rings at American Swiss. <br> <br> Upon lay-buy, we took ring measurements and were advised that if the rings were to big, they can be resized for no additional costs.<br> <br> Yesterday, when collecting, they asked if we are having either of the rings resized, we said only the ladies set (2 rings), they bagged it and said when we collect we would need to pay a R75 per ring, to our amazement we informed them that we were told a different story.<br> <br> We are highly upset as this was poor service on American Swiss's part. <br> We are now paying more for rings than the initial amount.<br> <br> We were not even offered any warranty or insurance on our jewellery.<br> <br> Very disappointed!