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Nivesh R

1 reviews | Active since Mar 2012

05 Mar 2015, 20:30

INSURANCE THAT DOES NOT KEEP YOU INFORMED

to whom this may concern <br> <br> i have logged a claim on the 6th of January 2015 for my fiance's engagement ring, its now the 5th of march and american swiss insurance did not contact me regarding my claim, they asked for more information in january which was sent. still no feedback, whats the point in taking out insurance when this is the pathetic service you receive. i want my claim to be processed immediately!!!

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Replies (1)
American Swiss
American Swiss's reply06 Mar 2015, 10:25
Official
Hello NiveshR,

Good morning Nivesh
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to the Insurance Claims department, they will contact you directly with the outcome.
kind regards
Customer Care
Jewellery trading division