AG
Ally G
1 reviews | Active since Oct 2013
27 Jan 2016, 13:35
Incorrectly charged for phone calls
It has recently come to my attention that I was incorrectly billed for collection phone calls in previous months. The only collection phone call that I have ever received from you was on the 19th or 20th January 2016. Take off all the incorrect billings for phone calls because I will not be paying for that. I will also not pay for any email received after 20 August 2015. The email said I must reply for payment arrangements which I did so you have no right to keep bothering me. I will pay off this account ASAP and will never do any business with you again. Really disgusted!
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Replies (1)American Swiss's replyOfficial
27 Jan 2016, 14:15Hello ADuchess,
Good afternoon Aline
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be referred to the relevant department.
Kind regards
Jewellery Customer Care
Good afternoon Aline
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be referred to the relevant department.
Kind regards
Jewellery Customer Care
American Swiss's reply27 Jan 2016, 14:15
Official
Hello ADuchess,
Good afternoon Aline
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be referred to the relevant department.
Kind regards
Jewellery Customer Care
Good afternoon Aline
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be referred to the relevant department.
Kind regards
Jewellery Customer Care
