1 reviews | Active since Sept 2016

15 Oct 2024, 07:59

Inconvenience customer service

I bought a Tempo watch from American Swiss. The watch strap broke. I took it back for repairs. Received a response from there workshop is we are unfortunately unable to repair your watch as we cannot source the required spares for repairs. Common man why stock a product that you cannot source spares forrr.

0
Replies (1)
American Swiss
American Swiss's reply21 Oct 2024, 15:31
Official
Good Day Riyaad 

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-***.

You will be contacted directly
 
Regards 
American Swiss