IM DIGUSTED!!!

After opening my account in error Foschini closed me account after i had bought on it and said that due to NCA regulations they now need to close my account and that it will be closed by Feb well it still is reflecting active on my name and the balance was supposed to be written off which also still reflects active on my name.<br> They advised me that they have issued their customers that this affected a R200 voucher for the inconvenience<br> they mentioned i must just send my ID number to a certain number and then i will receive the voucher well i only received the voucher 4 days later just to come across that it is one of those if you buy so much R1000 worth of items you get R150 off (which is not what the previous lady advised me anyway she said it will be R200) THAT'S NOT FAIR!!!! The account has now been closed ( or is supposed to be closed) and why should i have to spend MORE money on you to get compensated if it was your fault in the first place!<br> i want this resolved by the end of the day and i want a proper R200 voucher