KB
Karmain B

1 reviews | Active since May 2023

24 Feb 2025, 09:44

I have not been gett...

I have not been getting my statements from american Swiss upon calling their customer care I was then only emailed a statement on to find out I have been charged for amounts of R20 for phone calls sales and collection fees I need to bring this to the attention of the public be wary of not getting statements from the tfg groups I am still waiting for Robin the supervisor to call me regarding these extra charges on my account

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Replies (1)
American Swiss
American Swiss's reply24 Feb 2025, 10:43
Official
Good Day Karmain

Your complaint is noted.

The matter has been logged and referred to our field management team.

Your reference number is CS-***.

You will be contacted directly
 
Regards
American Swiss