AN
Alison N
1 reviews | Active since Mar 2015
07 Jun 2015, 13:00
I can't even believe what bad service one receives
I went into the American swiss store on Friday the 27th of March 2015 to give in one of my bracelets so that it could get repaired. Yesterday on the 6th of June 2015 I had to phone in myself to find out if it has been returned and it has been but no one at the store bothered to let me know. It has been 3 months,one week and 3 days!! And I had to phone after them as if its my job... Disgusted with their service! The least the could've done is phone and let me know!
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American Swiss's replyOfficial
07 Jun 2015, 19:46Hello Alli514,
Thank you for bringing this to our attention. We're disappointed to hear about your experience and we apologise for any inconvenience caused. We've passed your feedback on to the Area Manager who will look into the matter and be in touch with you during the week.
Regards,
The American Swiss team
Thank you for bringing this to our attention. We're disappointed to hear about your experience and we apologise for any inconvenience caused. We've passed your feedback on to the Area Manager who will look into the matter and be in touch with you during the week.
Regards,
The American Swiss team
American Swiss's reply07 Jun 2015, 19:46
Official
Hello Alli514,
Thank you for bringing this to our attention. We're disappointed to hear about your experience and we apologise for any inconvenience caused. We've passed your feedback on to the Area Manager who will look into the matter and be in touch with you during the week.
Regards,
The American Swiss team
Thank you for bringing this to our attention. We're disappointed to hear about your experience and we apologise for any inconvenience caused. We've passed your feedback on to the Area Manager who will look into the matter and be in touch with you during the week.
Regards,
The American Swiss team