How Service Should Be
After having a poor sales experience at American Swiss Mall of The South on Monday 02/05/16 and leaving a hello peter review, I have received assistance from Shirley Makola (Manager ASJ Mall of The South) where she has apologized for the poor lack of service. Shirley has offered to order the strap from Diesel for me at no charge and has offered to make this a priority case. Shirley, I would like to thank you for your professionalism and tactful manner in which you assisted me, you have definitely changed my mind by closing my account!
Good afternoon Ettienne
We welcome feedback from our Customers and even more so when the feedback is positive.
We will be sure to forward your message to the field management team and to Shirley at the Mall of the South store.
Thank you for taking the time to post your message.
Kind regards
Jewellery Customer Care
Good afternoon Ettienne
We welcome feedback from our Customers and even more so when the feedback is positive.
We will be sure to forward your message to the field management team and to Shirley at the Mall of the South store.
Thank you for taking the time to post your message.
Kind regards
Jewellery Customer Care