HORRIBLE SERVICE

I ORDERED A WATCH FOR MY HUSBAND WITH A LADY NAME MAKITI AT THE MALL @ CARNIVAL BRANCH, GAVE HER THE PRODUCT CODE AS WELL AS ALL OTHER INFO. SHE CALLED ME TO SAY THE WATCH HAS ARRIVED I CAN COLLECT ON SAT. I WENT TO COLLECT IT ONLY TO FIND OUT SHE WAS NOT THERE AND NOT ONE PERSON COULD ASSIST ME EVEN THE MANAGERESS WHO IS ABSOLUTELY RUDE AND DOES NOT CARE,I EVENTUALLY SAID I WOULD TAKE THE SALE ELSEWHERE AND SHE SAID NO PROBLEM, SHE DIDNT EVEN APPOLOGISE OR PUT A SMILE ON HER FACE.... THE SAME THING HAPPENED WITH MY WEDDING RING 3 WEEKS PRIOR TO THIS WHERE I SENT IT IN FOR THE ROCK TO BE REFITTED AND I HAD TO CALL THEM EACH TIME TO FIND OUT WHAT WAS GOING ON WITH MY WEDDING RING AS NO ONE BOTHERED TO CALL ME.. THAT SHOP NEEDS NEW MANAGEMENT CAUSE I HAVE DEALT WITH THE EAST RAND MALL BRANCH AND HAVE NEVER HAD A PROBLEM LIKE THIS... THEIR SERVICE IS ABSOLUTELY PATHETIC AND I WOULD NOT RECOMMEND ANYONE TO BUY FROM THAT BRANCH EVER EVER EVER I WOULD NOT EVEN ADVISE ANYONE WALKS INTO THAT SHOP... PLEASE GET NEW MANAGEMENT AS THE LADY AT CARNIVAL MALL IS NO MANAGEMENT MATERIAL AND DOES NOT EVEN HELP A CUSTOMER SHE SHOVES THEM AWAY.... DISGUSTED!!!