1 reviews | Active since Mar 2017

19 Apr 2017, 11:45

Horrible sercie

<p>Good Day Please note that I booked my device in for repairs on the 01/03/2017 the till slip indicates that I would recieve feedback on the 10/04/2017 ,its currently the 19/04/2017 no feedback no call from their southgate branch ,I have been calling endlessly and still no answer on their phone why provide us with a number that wont be picked up.</p>

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Replies (1)
American Swiss
American Swiss's reply19 Apr 2017, 12:44
Official

Good afternoon Tumakie

Thank you for taking the time to report your experience. Your comments have been received by our Customer Care Team and will be escalated to the field management team. We would like to confirm that a representative of the field management team will be in contact with you directly to ensure that the matter is addressed.

Kind regards

Jewellery Customer Care