TM
Tsholofelo M
1 reviews | Active since Oct 2020
17 Dec 2023, 18:24
Heidelberg American swiss
I bought my husband ring we got married on the 9 December 2023 and the ring has so many scretches and colour is faiding
Helpful (0)
Replies (3)0
Replies (3)
American Swiss's replyOfficial
18 Dec 2023, 08:44Good morning Tsholofelo
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
American Swiss's reply18 Dec 2023, 08:44
Official
Good morning Tsholofelo
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
TM
Tsholofelo M's updateReviewer Update
19 Jan 2024, 14:581 month later I’m still not contacted
TM
Tsholofelo M's update19 Jan 2024, 14:58
Reviewer Update
1 month later I’m still not contacted
American Swiss's replyOfficial
22 Jan 2024, 09:18Good morning Tsholofelo
Kindly be advise the matter has been formally logged.
CS-***
We will revert.
Kind regards
Jewellery Customer Care
Kindly be advise the matter has been formally logged.
CS-***
We will revert.
Kind regards
Jewellery Customer Care
American Swiss's reply22 Jan 2024, 09:18
Official
Good morning Tsholofelo
Kindly be advise the matter has been formally logged.
CS-***
We will revert.
Kind regards
Jewellery Customer Care
Kindly be advise the matter has been formally logged.
CS-***
We will revert.
Kind regards
Jewellery Customer Care