WM
Wayne M
1 reviews | Active since Jan 2020
12 Oct 2021, 12:03
HEAD OFFICE IS WITHHOLDING MY REFUND
I am still waiting for my refund 10 days later...
Helpful (0)
Replies (2)0
Replies (2)
American Swiss's replyOfficial
13 Oct 2021, 16:36Good afternoon Wayne
Kindly be advised that the Customer Care Team is aware of this matter and it is currently being addressed.
Apologies for the delay in this process.
kind regards
Jewellery Customer Care
Kindly be advised that the Customer Care Team is aware of this matter and it is currently being addressed.
Apologies for the delay in this process.
kind regards
Jewellery Customer Care
American Swiss's reply13 Oct 2021, 16:36
Official
Good afternoon Wayne
Kindly be advised that the Customer Care Team is aware of this matter and it is currently being addressed.
Apologies for the delay in this process.
kind regards
Jewellery Customer Care
Kindly be advised that the Customer Care Team is aware of this matter and it is currently being addressed.
Apologies for the delay in this process.
kind regards
Jewellery Customer Care
WM
Wayne M's updateReviewer Update
15 Oct 2021, 08:18Good Day,
Thank you for your response.
I am still waiting for my refund that was submitted on 2 October.
Today is 15 October, almost half a month later and I am still waiting...
I am just being stalled by being told it is being processed... how many processes?
Kindly provide a status update on when my money will be returned to me???
Kind Regards,
Wayne
Thank you for your response.
I am still waiting for my refund that was submitted on 2 October.
Today is 15 October, almost half a month later and I am still waiting...
I am just being stalled by being told it is being processed... how many processes?
Kindly provide a status update on when my money will be returned to me???
Kind Regards,
Wayne
WM
Wayne M's update15 Oct 2021, 08:18
Reviewer Update
Good Day,
Thank you for your response.
I am still waiting for my refund that was submitted on 2 October.
Today is 15 October, almost half a month later and I am still waiting...
I am just being stalled by being told it is being processed... how many processes?
Kindly provide a status update on when my money will be returned to me???
Kind Regards,
Wayne
Thank you for your response.
I am still waiting for my refund that was submitted on 2 October.
Today is 15 October, almost half a month later and I am still waiting...
I am just being stalled by being told it is being processed... how many processes?
Kindly provide a status update on when my money will be returned to me???
Kind Regards,
Wayne