JP
Jenitha P

1 reviews | Active since May 2017

31 May 2017, 13:27

Guess Handbag

<p>I purchased a Guess handbag from American Swiss on my account and the cost was +/- R2900. The handles are breaking, the bag is not even 6 months old and the store wants a receipt. If I purchased this on my card how is it possible that the purchase cannot be traced. Appalling service after having spent this much. I will never purchase from American Swiss or a Guess product ever</p>

0
Replies (1)
American Swiss
American Swiss's reply31 May 2017, 13:42
Official

Good afternoon Jenitha

Thank you for bringing this matter to our attention.

Your complaint will be forwarded to the field management team for the Gateway store.

You will be contacted soonest.


Kind regards
Jewellery Customer Care