MC
Muriel C

1 reviews | Active since Jan 2011

23 Jul 2015, 09:05

GREAT CLIENT SERVICES

Had several problems with GShock watch we bought at American Swiss - at the end it was sent for repairs(the second watch) - after few weeks had the same problem. We phoned Rui at the branch, without any hesitation he informed us that the money will be refunded. This type of client service is not common in SA anymore - thank you Rui. We are coming back to your branch.

0
Replies (1)
American Swiss
American Swiss's reply23 Jul 2015, 09:53
Official
Hello klaagster,

Good morning Muriel
Thank you for the great feedback!
It is always rewarding to receive positive comments from our Customers.
I will be sure to forward your message to the management team, and more importantly to Rui at the East Rand Mall store.
We look forward to seeing you in our stores again soon.
kind regards
Jewellery Customer care

Best regards,