Going the extra mile

<p>I was given a watch from American Swiss in Centurion. Unfortunately the watch was broken. I tried to find a store which had a replacement in stock. After phoning around, eventually Tsefiso (store manager at Greenstone Hill) told me that the nearest store which had the watch was very far away from where i stay. She very kindly to offered to fetch watch for me and thereby literally went the extra mile. She contacted me when the new watch was in store. There were a few hickups after that (wrong watch delivered, battery needed to be changed etc.) but Tsefiso was always extremely helpful and accomodating. Thank you for going the extra mile to fetch my watch Tsefiso!</p>