FRUSTRATED

Its now two months since I got engaged and still do not have my ring that my fiance and I went to request for resizing on the 02nd February 2016. We were told that it would take up to 10 working days. On the 11th day we were told that it can take 15 working days, on the 14th day we were told that it can take up to three weeks. It frustrates that f@@k out me that everytime that we go for an update they change their time frames. The lady at the store actually said that she will no longer give us a time frame as we will hold her against it. Well excuse me if I am being impatient for something so expensive and not getting the money's worth for it. I WANT FEEDBACK URGENTLY ON THIS RIDICULOUS DELAY ON GOODS THAT NEVER SEEMS TO ARRIVE.. TOTALLY FRUSTRATING AND UNACCEPTABLE!!!!