CZ
Charmaine Z
1 reviews | Active since Dec 2019
23 Jan 2021, 18:52
False advertising
I ordered a ring instore that i saw on your website i waited 2 weeks for it to get sent from the other store but thats not the problem.the problem is i get to the store today ring is there but its not the one in the picture at all.Hearts already set on the one i saw and now i fine out the ring on the website dont even exist.such a disappointment as it was supposed to be the wedding ring that we chose for our vow renewal.
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American Swiss's replyOfficial
02 Feb 2021, 13:46HI Charmaine
Your complaint is noted. Kindly provide the style code of the ring that you are referring to and as which store you are dealing with.?
Kind regards
Jewellery Customer Care
Your complaint is noted. Kindly provide the style code of the ring that you are referring to and as which store you are dealing with.?
Kind regards
Jewellery Customer Care
American Swiss's reply02 Feb 2021, 13:46
Official
HI Charmaine
Your complaint is noted. Kindly provide the style code of the ring that you are referring to and as which store you are dealing with.?
Kind regards
Jewellery Customer Care
Your complaint is noted. Kindly provide the style code of the ring that you are referring to and as which store you are dealing with.?
Kind regards
Jewellery Customer Care